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How We Handle Your Information

We collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your wallet secure. This policy explains what we collect, how we use it, and how you can request changes or deletion.

Account securityWallet verificationData retention limitsRequest access anytime
888bet bd How We Handle Your Information
PRIVACY QUESTIONS

Contact Us About Your Data

If you have questions about what we collect, want to update your details, or need to request a copy of your data, reach us through any of these channels. Our team handles privacy requests during support hours and aims to respond within two business days.

Live Chat Open the chat widget in your account dashboard to speak with our support team about data access, corrections or deletion requests. Available during Bangladesh business hours for faster turnaround.
Email Support Send your privacy query or data request to our support email address listed in your account footer. Include your registered mobile number so we can verify your identity before sharing account details.
Account Settings Log in and navigate to account settings to review your profile information, change your mobile number, or update your wallet preferences. Some changes require manual verification by our team.
DATA HANDLING

How We Protect Your Account

We apply standard security measures to keep your wallet records, transaction history and login credentials safe. This section outlines the practices we follow, the retention periods we observe, and how you can manage your own data through your account dashboard.

Data Collection

We collect your mobile number, wallet identifier, device type and IP address when you register or deposit. This helps us verify transactions, prevent duplicate accounts, and comply with local financial regulations where applicable.

Cookies & Sessions

We use session cookies to keep you logged in across pages and remember your language choice. Third-party analytics cookies help us measure page performance; you can disable these in your browser without losing core account functions.

Account Security

Your password is hashed before storage. We send an OTP to your registered mobile number for withdrawals above a set threshold, and we log login attempts to flag unusual activity from new devices or locations.

Retention & Deletion

We keep transaction records for the period required by payment processors and local regulation, then archive or delete them. Close your account through support to request full data deletion after any mandatory retention period ends.

Privacy Policy FAQ

We collect your mobile number, wallet account identifier for bKash, Nagad or Rocket, device type, IP address, and transaction records. This data helps us verify your identity, process deposits and withdrawals, and deliver support.

We do not sell your information. We share transaction details with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals, and we may disclose records to authorities if required by local law in eligible regions.

We retain transaction records for the period required by financial regulations and our payment partners, typically several years. After that period we archive or delete the data. You can request deletion by contacting support after closing your account.

Yes. Log in to your account dashboard to view your profile, transaction history and wallet records. For a full data export or clarification on what we store, contact our support team through live chat or email.

Go to account settings and submit a change request. Because these details are tied to your identity verification, our team will ask you to confirm the update via OTP before applying it to your account.

We use essential session cookies to keep you logged in and remember your language choice. We also place analytics cookies to measure page performance. You can disable non-essential cookies in your browser settings without losing access to core features.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.